Terms of service

Estimates vs final fare

Every fare on this site is a starting estimate, calculated from the per-km rate of your car class, the driver allowance, included toll tax and GST. The final fare is confirmed by our team on the confirmation call and may differ slightly if your actual route, distance or car differs from the estimate — for example, if you add stops or the pickup point is far outside the city.

State tax is included in your estimate at current state rates (any revision difference is settled at actuals); parking charges are always charged at actuals and sit outside the estimate; your driver keeps every receipt.

Tolls

Toll tax is included in your fare, calculated from verified plaza rates on our route pages. Highway authorities revise toll rates periodically — if the rate on your travel date differs from the rate baked into your estimate, the difference is settled at actuals.

Billing and minimums

Outstation round trips bill a minimum of 250 km per calendar day — the car and driver stay with you for the whole trip. One-way trips bill the one-side distance only; you never pay for the car's return journey. Local rentals follow their fixed hourly packages; extra hours or kilometres beyond the package are billed at the rates stated at booking.

Driver allowance is ₹300 per day and is already part of the estimate — your driver's meals and rest are on us.

Cancellation

You can cancel a booking free of charge up to 6 hours before the scheduled pickup — just tell us through the contact page, quoting your booking reference (the CC- number from your confirmation). Cancellations inside 6 hours may carry a small charge to compensate the driver who was already assigned; we will tell you the exact amount on the call. If you paid the 20% advance and cancel more than 6 hours before pickup, the advance comes back to the same UPI ID within 3–5 working days. For cancellations inside 6 hours, our team will confirm any charge on the call before pickup.

Booking requests are not confirmed bookings

Submitting the enquiry form creates a booking request with a reference number. It becomes a confirmed booking only when our team calls you back and confirms the car and driver. We may decline or suggest changes to a request if no suitable car is available at that time.

Your responsibilities

Keep luggage and passengers within the car's stated capacity, and share an accurate pickup address and a reachable phone number. The driver may decline extra stops beyond the agreed route unless they are agreed with our team first (additional distance is billed).